This paper explores the fundamental issue of how Knowledge Management (KM) initiatives impact on business performance. Reflecting on the management literature enabled the definition of a conceptual background which has been tested and developed by an action research project. Drawing on the results of this project the paper proposes a framework to support managers in defining, planning, implementing and evaluating KM initiatives for performance improvement.

Managing Knowledge Assets for NPD Performance Improvement: Results of an Action Research Project

2004

Abstract

This paper explores the fundamental issue of how Knowledge Management (KM) initiatives impact on business performance. Reflecting on the management literature enabled the definition of a conceptual background which has been tested and developed by an action research project. Drawing on the results of this project the paper proposes a framework to support managers in defining, planning, implementing and evaluating KM initiatives for performance improvement.
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/20.500.12572/1200
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