This paper explores the fundamental issue of how Knowledge Management (KM) initiatives impact on business performance. Reflecting on the management literature enabled the definition of a conceptual background which has been tested and developed by an action research project. Drawing on the results of this project the paper proposes a framework to support managers in defining, planning, implementing and evaluating KM initiatives for performance improvement.

Managing Knowledge Assets for NPD Performance Improvement: Results of an Action Research Project

2004-01-01

Abstract

This paper explores the fundamental issue of how Knowledge Management (KM) initiatives impact on business performance. Reflecting on the management literature enabled the definition of a conceptual background which has been tested and developed by an action research project. Drawing on the results of this project the paper proposes a framework to support managers in defining, planning, implementing and evaluating KM initiatives for performance improvement.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.12572/1200
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