Managing knowledge to navigate the coronavirus crisis

The coronavirus pandemic has introduced a new level of uncertainty. It has challenged the sustainability of organisations and communities, forcing organisations to rethink themselves, becoming more resilient, and identifying new ways of performing or providing public service. The coronavirus outbreak has proved to be, first and foremost, a human tragedy impacting people’s lives across the world. In the early phases, the pandemic revealed the weaknesses of public healthcare systems across countries. During later stages, it has shown the resilience, innovativeness, and adaptability of many organisations.