This paper proposes a framework based on the collective intelligence principle to understand how the healthcare ecosystem is facing the challenges posed by the COVID-19 by using the Internet of Things (IoT) combined with other digital technologies. The underlying assumption is to consider the Healthcare ecosystem as a collective intelligence system in which the multitude of actors can be coordinated to address the pandemic-specific management challenges. The Italian healthcare ecosystem is analyzed as scenario taking in consideration the ‘genes’ of the collective intelligence: What is being done?, Who is doing it?, Why are they doing it? and How is it being done?. Our analysis introduces policy implications based on a unique decision support system (DSS) to allocate a limited set of IoT devices to a larger group of patients, to balance the alternative needs to improve the conditions of the most severe patients but to maximize the efficiency of device use.

Digital technologies and collective intelligence for healthcare ecosystem: optimizing Internet of Things adoption for pandemic management

Giustina Secundo;
2021

Abstract

This paper proposes a framework based on the collective intelligence principle to understand how the healthcare ecosystem is facing the challenges posed by the COVID-19 by using the Internet of Things (IoT) combined with other digital technologies. The underlying assumption is to consider the Healthcare ecosystem as a collective intelligence system in which the multitude of actors can be coordinated to address the pandemic-specific management challenges. The Italian healthcare ecosystem is analyzed as scenario taking in consideration the ‘genes’ of the collective intelligence: What is being done?, Who is doing it?, Why are they doing it? and How is it being done?. Our analysis introduces policy implications based on a unique decision support system (DSS) to allocate a limited set of IoT devices to a larger group of patients, to balance the alternative needs to improve the conditions of the most severe patients but to maximize the efficiency of device use.
Collective intelligence; COVID-19; Digital technologies; Healthcare ecosystem; Internet of Things (IoT); pandemic.
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/20.500.12572/308
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