In the management literature, even if knowledge has been recognised as a critical resource for the competitive success of firms, only a few studies have proposed operative approaches to analyse the effect of the transformation of the type of knowledge on system performance. In this paper, a definition of knowledge is provided to support an operative classification of the type of knowledge. A metric is proposed to measure different knowledge codification levels. This metric is useful for supporting the learning processes in the organisation. A case example dealing with the knowledge codification of a specific phase of a real production system, i.e. leather cutting in sofa production, is discussed.

A metric for measuring knowledge codification in organisation learning

2001

Abstract

In the management literature, even if knowledge has been recognised as a critical resource for the competitive success of firms, only a few studies have proposed operative approaches to analyse the effect of the transformation of the type of knowledge on system performance. In this paper, a definition of knowledge is provided to support an operative classification of the type of knowledge. A metric is proposed to measure different knowledge codification levels. This metric is useful for supporting the learning processes in the organisation. A case example dealing with the knowledge codification of a specific phase of a real production system, i.e. leather cutting in sofa production, is discussed.
Performance metrics; Knowledge codification; Organisation learning
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/20.500.12572/543
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